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PUBLISHERS
MUST REWRITE THEIR RULE BOOK
(From the Wall Street Journal, MANAGER'S JOURNAL column,
December 22, 1997)
By
James V. DeLong
According
to an avalanche of recent articles, "midlist books"
-- those that sell fewer than 10,000 copies -- are an
endangered species. Why? The book business has become
too commercialized. Media barons buy up the old-line
publishers and flog editors for higher returns, chains
displace community bookstores; and the obsession with
bestsellers squeezes the mid-list into powder. Soon,
nothing will be left but Grishams, "Angela's Ashes,"
and a bunch of self-help books.
Don't
believe everything you read. This turmoil is a classic
example of capitalism's creative destruction, clearing
away an antiquated structure and opening up opportunities
for innovation, to the benefit of both authors and readers.
What's needed is more, not less, commercial thinking.
To
explain this unfashionable optimism, start with some
basic numbers, sketched out recently by Ken Auletta
in The New Yorker. For a book with a price tag of $25,
the cost of the printing and binding is about $2.50.
Another $2.50 goes to the author. The publisher gets
$7.50 for overhead, costs and profit, and the remaining
$12.50 goes to the distribution chain -- the wholesaler
and retailer.
For
midlist books, almost none of this money goes into promotional
efforts. A midlist book is assigned for a time to a
publicist, who handles several books and who may not
even have time to read them all. He sends it to reviewers
and to special groups identified by the author, and
fields any requests for information. That's it -- no
marketing plan, advertising, direct mail, promotional
events or follow-up calls to reviewers. Result: mid-list
authors regard publishers as slothful incompetents;
publishers regard mid-list authors as ungrateful egomaniacs
lucky to be in print at all. Both views are largely
right, which makes for a prickly relationship.
At
the book stores, a midlist book sits briefly on the
new-releases rack. Then it departs for the nether shelves,
retrievable if requested, but not exactly obvious to
the browser. Yet these books collectively are very important
to the bookstores. Leonard Riggio, CEO of Barnes &
Noble, says that only about 3 percent of the books he
sells are bestsellers. Fifty-nine percent are from the
"backlist," which means books more than a
year old, and more than half come from a source other
than the top 10 publishing houses.
Something
is strange about the economics here. Although bookstores
and wholesalers collect half their revenue from these
books, they provide minimal economic value to the midlist.
They perform two basic functions: providing customers
with specific books at their request, and allowing them
to browse. It's hard to see how these could be worth
as much as writing, printing, editing, and shipping
combined. Distributors incur costs, of course -- rent,
staff, inventory. But adding cost is not the same as
adding value.
The
current system of selling books works well for a particular
type of customer: people who are looking for "a
book," perhaps as a gift or a way to pass time
on an airplane. A bookstore gives them a lot to choose
from. The current system also works for the few books
that get a ton of free publicity becuse the publishers
push them or because of new tie-ins.
But
mid-list books aim at customers with more specialized
needs. Some are looking not for "a book" but
for something on computers, or the Civil War, or property
rights. Some deal with a subject professionally and
need to know when something relevant is out. One reason
for the rise of the chains is that they do a better
job catering to such markets than community bookstores
did. But even so, the existing structure of book distribution
does not work well for these customers because it does
not provide them with the specialized information they
need. Nor does the publishers' blind reliance on free
ink and reviews fill the gap. The more segmented the
market, the less publicity its interests get; and only
a small percentage of midlist books, chosen unpredictablyly,
get reviewed in the general press.
In
the midlist marketplace, the problem is precisely a
lack of commercialism -- a failure to identify the customers,
tell them the product exists, and show them why it meets
their needs. But with the marketplace changing and technology
opening up new possibilities, people in the publishing
business are looking greedily at that $12.50 that now
goes to the distribution chain. Maybe it could be better
used. For $2.50, say, a publisher could deliver books
by UPS or Federal Express, which would leave it with
$10 to spend. This could finance a price cut, or buy
a lot of advertising. Or a publisher or middleman could
innovate, creating databases of folks with particular
interests and using fax and email to send them information.
Or, taking a page from Amazon.com and Barnes & Noble,
it could set up interactive web sites.
People
are also thinking about how to match bookstores strengths
-- browsing and quick delivery. Chapters and even whole
books are going up on the Internet, on the theory that
people will want to buy the real book to read. An alternative
is the "virtual bookstore," a small shop with
a single sample copy and overnight delivery. Another
drawing-board idea is to use high-speed printers to
produce books on the spot as they are sold. The only
limit is ingenuity.
Midlist
books will continue to be produced -- authors' egos
and readers' needs will see to that. But the present
system of distribution serves neither authors nor readers
well. So bring on the bulldozers, and let book lovers
cheer the creative force of commercialism.
JAMES
V. DeLONG
Washington
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